Agentic process automation AI handles the repetitive work. Your team focuses on business.
From complex cases to decision-ready results. COGNAiO® automates more of your business processes, faster and with less effort. It works behind the scenes with your existing systems, while your team stays in control.
SaaS in Switzerland and the EU, on-premises or in your cloudIn your own Azure subscription or on-premisesSwiss & EU SaaS or on-premisesYour own Azure or on-premises ISO 27001-certified GDPR-compliant Zero data retention
Trusted by
Why COGNAiO
More work done.
Go beyond data extraction. Let COGNAiO® agents handle complex cases, checks and follow-ups until the case is completed in your systems or ready for your decision.
How it worksFaster results.
Turn business requirements into working automation faster. AI assists in building, testing and refining specialized agents, reducing development time and technical effort. So you can focus on creating value for your business.
Agent engineeringSimpler to run.
You don’t need to keep up with every new development in AI, build your own infrastructure or manage every technical detail. We handle the technical complexity behind the scenes, so you can focus on your business.
EnterpriseYou bring the business challenge.
We help turn it into working automation.
80%
average time saved
90%+
automation rate
up to99%
of automatically extracted fields are correct
100+
languages supported
70%
faster deployment than traditional solutions
How it works
From general AI.
To business specialists.
COGNAiO® combines AI models with your instructions, domain knowledge, memory and context, creating specialized agents that deliver traceable results.
AI model, for example GPT, Claude, Gemini, Mistral, DeepSeek, Kimi K2, NVIDIA Nemotron, Jev or Laya
Specialized AI agent
Traceable result
Evidence linkedFinding · Plausibility check
Tailgate repair not visible in the submitted photos.- Evidence
- Photo 3 · Estimate item 2
- Confidence
- Suggested action
- Review required
Human review stays in control
Real expertise in. Verifiable results out.
What the agents can do
Turn any input into structured, validated results.
Explore the specialized skills of our COGNAiO® agents.
Skill · Understand any input
Whatever comes in, COGNAiO® reads it.
COGNAiO® accepts anything that carries information as text or image: emails, scanned documents, photos, voice messages, spreadsheets, JSON, CSV, even free-form lists. No format pre-processing, no template setup.
Everything that follows builds on this step. If the input isn’t understood properly, nothing downstream can make up for it.
Includes
- Intake across emails, documents, images, voice and structured data
- Layout analysis: tables, columns, paragraphs, figures, reading order
- Handwriting and machine print, in more than 100 languages
- Document separation: split mixed batches into single documents, in the right order
- Document structuring: find attachments, annexes and sub-documents
- Case-level structuring: group related items into one business case before processing starts
Skill · Extract relevant info
Pull the right data, in any shape, from anywhere on the page.
Once the input is understood, specialized skills extract what matters: fields, tables, positions, marks, codes, signatures, logos and objects in images. All set up in plain language, not templates.
Includes
- Fields across header data, line items and free text
- Tables with their full structure, including merged cells and tables over several pages
- Checkboxes and marked fields, each linked to the right text
- Barcodes and QR codes, set up in plain language
- Signature detection and presence checks
- Logo recognition, including logos as a source of information
- Object detection on documents, for example ID cards or passports to be redacted later
- Image analysis: classify, describe and extract from photos
- Classification as extraction: any field can be a class label
- Matching by meaning: a “pen” on a document maps to “ballpoint pen” in your product catalogue
Skill · Validate & cross-check
Trust nothing. Verify everything.
Extraction without validation produces confident mistakes. This step checks every value against format rules, business rules, other documents in the case and external sources of truth.
The result is not just extracted data, but verified data with a clear record of which checks passed, which failed, and why.
Includes
- Completeness: are all required fields, pages and signatures there
- Plausibility: does the value make sense in its context
- Format and structure checks
- Across documents: does the net salary on the payslip match the loan application
- Across fields within one document
- Matching against master data and external databases, beyond exact text matches
- Checks against external knowledge, with retrieval (RAGRetrieval-augmented generation: the agent first looks up the right knowledge, then answers.) and agentic searchThe agent decides itself where and how to search.
- Signatures: are all required signatures present and consistent
Skill · Apply business logic
Your rules, applied at scale.
Extracted and validated data still has to meet your policies before it can move on: pricing rules, eligibility criteria, compliance requirements, internal thresholds, regulatory checks. All written in plain language, all applied consistently.
This is where checked data becomes a well-founded proposal.
Includes
- Rules as conditions: policies, thresholds and criteria the agent applies at run time
- Routing: different case types, customer segments or risk levels follow different paths
- Confidence guardrails: confident results run through, uncertain ones go to a person
- Compliance checks: invoices before posting, applications before approval
- Reasoning with your knowledge: policies, regulations and past decisions, retrieved when needed (RAGRetrieval-augmented generation: the agent first looks up the right knowledge, then answers.)
- Accounting logic: account, tax code and payment terms from what a line item actually is
Skill · Prepare decisions
Hand off something the next system, or the next person, can act on.
The last step turns processed information into outcomes: structured data for the target system, draft correspondence for review, status changes that start the next workflow.
All of it inside a governed, validated and auditable process.
Includes
- Decision-ready output in the structured format your system needs
- Draft correspondence from the case and its status. A motor claim with photos and a cost estimate leads to a settlement letter, a question to the policyholder or a query to the repair shop, depending on what the case needs
- Translation and summaries for the people and systems downstream
- Status-based texts: the same case data, a different output depending on where the case stands
- Workflow handoff: start the next step, post to the ERP, write to the archive, send the reply
Skill · Orchestrate agents
Agents work as a task force.
COGNAiO® combines specialized agents into a task force for each process: one after another, side by side, or the same skill twice when a case needs a second check. It manages dependencies, handles exceptions and brings the results together.
Each process gets the task force it needs, not a fixed pipeline.
Includes
- Agents in a row or side by side
- The same skill more than once, for example two validation steps
- Dependencies between agents, managed by the platform
- Exceptions routed to the right agent, or to a person
- Results brought together into one case
Agent engineering
From business requirement to reliable agent, in hours.
Start with what your organization already knows: specifications, work instructions, domain knowledge and cases your team has already handled correctly.
AI assistants such as Claude, ChatGPT or Microsoft Copilot connect to COGNAiO® through its CLICommand-line interface: the text commands that AI assistants and scripts use to work with COGNAiO®., with MCPModel Context Protocol: an open standard that lets AI assistants work with other software. It sits on top of the CLI. on top. They create and configure the agents and generate evaluation setsTest cases built from your own examples, used to measure how well an agent works. from your examples. Then they evaluate, analyze errors, refine and test again. Throughout, your business experts define and validate what correct looks like.
- Specifications
- Work instructions
- Domain knowledge
- Solved cases
Claude · ChatGPT · Microsoft Copilot via CLI and MCP
- No manual prompt engineering.
AI assistants create, configure and refine the agents.
- No hand-coded rules.
Your instructions and solved cases define what the agents do.
- No infrastructure to rebuild.
Orchestration, evaluation, governance, security and scalable execution are already in place.
Human expertise sets the standard. AI drives the development.
Where it works
Different challenges. One principle: automate the work, not just the data.
COGNAiO® is at work wherever teams handle large volumes of cases. These are the industries where we do most of our work. Choose one to see examples.
Banking · examples
Mortgage applications
Agents check the application, income and property documents against each other and prepare the credit decision.
Payment instructions
Payment orders by letter, email or form are read, checked and passed on to your payment system.
Insurance · examples
Claims processing
From the first notice of loss to a decision template: agents review photos and cost estimates, flag what does not match the damage and check coverage.
New applications
For a life insurance application, agents evaluate the answers to the health questions and prepare the risk assessment for the underwriter.
Telecommunications · examples
Customer service
Every customer request, from a complaint to an address change, is understood, routed and handled.
Contract changes
Tariff changes, moves and cancellations are checked against the contract and processed in your systems.
Business process outsourcing · examples
High-volume intake
Large volumes of very different documents for many clients are classified, separated and routed.
File structuring
Files such as HR records are split, sorted and structured, ready for the next step.
Energy & utilities · examples
Meter readings
Readings sent as photos, forms or emails are captured, checked for plausibility and posted.
Moves and supplier changes
From the customer's message to the updated contract: move-ins, move-outs and supplier switches.
Health insurance · examples
Healthcare invoices
Invoices from doctors, hospitals and pharmacies are read, checked and prepared for reimbursement.
Cost approvals
Requests for cost approval are assessed against the policy and prepared for the case handler's decision.
Public sector · examples
Digital mailroom
All incoming mail, on paper or digital, is classified and routed to the right department.
Applications
Applications such as grant requests are checked for completeness and prepared for a decision.
Integration
COGNAiO® works inside the systems you already have.
You don't need to replace what works. Through standard interfaces and APIs, specialized agents become available wherever your business needs them.
Call an agent
Your applications call individual agents for specific tasks.
Orchestrate a process
COGNAiO® coordinates several agents into one process: it manages dependencies, handles exceptions and brings information together.
Results flow straight into your business applications, workflows and decision-making environments.
Sovereignty & deployment
Your data. Your region. Your choice.
On Microsoft Azure, your data stays in Switzerland or in the EU: GDPR-compliant and never used to train AI models. Where sovereignty is a must, COGNAiO® runs in a sovereign cloud: with Swisscom in Switzerland, soon in Germany. Or on your own infrastructure. Zero data retention: nothing stays with COGNAiO® after processing.From the Azure Marketplace into your own Azure subscription, or on your own infrastructure. Your data stays in your tenant, in the Azure region you choose, and is never used to train AI models. Zero data retention: nothing stays with COGNAiO® after processing.
SaaS
Managed by DTI on Microsoft Azure, with processing in Switzerland or the EU.
Fully managed by Swisscom in Switzerland, and also available directly from Swisscom. In Germany with a German sovereign cloud partner, coming soon.
Your data stays in the region, is never used for training and is not kept after processing.
Azure Marketplace (opens in a new tab) · counts toward your MACCMicrosoft Azure Consumption Commitment: your agreed Azure spending. COGNAiO® from the Azure Marketplace counts toward it.Sovereign options in other countries on request
Your Azure
Deployed from the Azure Marketplace into your own Azure subscription, in the Azure region you choose. You keep the environment, we provide the platform.
Your data stays in your tenant, is never used for training and is not kept after processing.
Azure Marketplace (opens in a new tab) · counts toward your MACCMicrosoft Azure Consumption Commitment: your agreed Azure spending. COGNAiO® from the Azure Marketplace counts toward it.
On-premises
In your own data centre, with full control over infrastructure, network and data. Also for environments without internet access (air-gapped).
Works with local AI models
Bring your own cloud
COGNAiO® runs in your cloud account. You control the environment, we provide the platform.
AzureAWSGoogle Cloud+ others
Hybrid
Cloud services combined with your local infrastructure. For example, sensitive documents stay in your data centre, while other steps run in the cloud.
Cloud+On-premises
Enterprise
Enterprise automation needs reliability, transparency and control.
Powerful AI alone isn't enough. Here is how COGNAiO® delivers all three.
ISO 27001-certified
Certified to ISO 27001, the international standard for information security management.
GDPR-compliant
Compliant with the EU General Data Protection Regulation. Personal data is processed only on your instructions.
Zero Trust security principles
Designed around Zero Trust principles, with controlled access and strong data protection.
Traceable, auditable and measurable
Every finding comes with its evidence and the agent's reasoning, backed by a comprehensive audit trail that stays in your systems. Quality is measured continuously against your own business examples.
Human in the lead
The agents do the work. Your people stay in control.
- Your people define the knowledge and the quality standards.
- AI agents take on the repetitive, complex work.
- Where judgment matters, your people decide.
Built by DTI
Decades of enterprise experience. AI‑native from day one.
At DTI, we've spent more than twenty years solving complex information and process challenges for enterprises. We knew the limits of traditional automation, because we had run into them ourselves.
When generative AI arrived, much of the world saw a chatbot. We saw the chance to rethink enterprise automation. So we built COGNAiO® from scratch, with no legacy architecture to preserve. Months later, our first major banking customer was live in production.
The film
COGNAiO® in eight minutes.
From the gap classic automation leaves to agents that get real work done, with people in the lead.
Short on time? Watch the 2-minute overview
Bring us your business challenge. Let's put AI to work.
Tell us about a process that keeps your team busy. We'll look at it together.
You book a demo, or write a few lines about the process.
We show you COGNAiO live in a Teams call.
Together we see where agents can take over.
Or write directly to info@dti.group
- ISO 27001-certified
- SaaS in Switzerland and the EU, on-premises or in your cloudIn your own Azure subscription or on-premises
- Zero data retention, never used to train AI models
Frequently asked questions
Results, data, deployment and getting started
Results & accuracy
How do you prevent AI hallucinations?
By never relying on the AI model alone. Agents work with the case itself and your own knowledge sources. They check every result against your rules, the other documents in the case and your master data. Every finding comes with its evidence, so you can trace it back to the source. And if an agent is not sure, the case goes to a person.
How accurate are the results?
Up to 99% of automatically extracted fields are correct, with an automation rate of over 90%. Every result is confidence-scored. Quality is measured continuously against your own business examples, so you know how well the agents work on your cases.
Does the AI make decisions on its own?
No. Where judgment matters, your people decide. Agents prepare the decision, for example “approve with conditions”, together with their reasoning and the evidence. Confident results run through, uncertain ones go to a person.
Do we need templates or training data?
No templates and no model training. You describe the task in plain language and bring examples of cases your team has already handled correctly. These examples become the evaluation set that measures the quality of the agent.
What kinds of input can COGNAiO® handle?
Anything that carries information as text or image: emails, scanned documents, photos, voice messages, forms, spreadsheets, JSON or CSV. Handwriting and machine print, in more than 100 languages.
Data & security
Where is our data processed?
Where you choose. As SaaS, COGNAiO® runs on Microsoft Azure in Switzerland or in the EU, and your data stays there. As a sovereign cloud, it runs with Swisscom in Switzerland, and soon in Germany. Other regions on request. Or you run it on your own infrastructure: on-premises, in your own cloud or as a hybrid setup.Where you choose. In the Middle East and the Americas, COGNAiO® comes from the Azure Marketplace and runs in your own Azure subscription, in the Azure region you choose. Or you run it on your own infrastructure: on-premises, in another cloud or as a hybrid setup. Your data stays in your tenant.
Is our data used to train AI models?
No. Your data is never used to train AI models, whichever way you run COGNAiO®.
Does COGNAiO® keep our data?
No. Zero data retention: right after processing, COGNAiO® hands everything back to your system, the results and the full audit trail. After that, nothing stays with COGNAiO®, and the AI models keep nothing either.
How is COGNAiO® secured?
COGNAiO® is ISO 27001-certified and designed around Zero Trust security principles, with controlled access and strong data protection.
Can we see how a result came about?
Yes. Every finding comes with its evidence and the agent’s reasoning, traceable to the source. A complete audit trail records every step: what was checked, against what, and when. It comes back with every result and stays in your systems.
Deployment & models
Can we run COGNAiO® on-premises?
Yes. COGNAiO® runs in your own data centre, with full control over infrastructure, network and data. Also in air-gapped environments without internet access, with local AI models.
Can COGNAiO® run in our own cloud?
Yes. With bring your own cloud, COGNAiO® runs in your cloud account, for example on Azure, AWS or Google Cloud. You control the environment, we provide the platform. A hybrid setup works too: sensitive documents stay in your data centre, while other steps run in the cloud.
Which AI models does COGNAiO® use?
COGNAiO® is model-independent: it isn’t tied to a single AI model. It works with frontier models in the cloud, such as GPT, Claude or Gemini, with open models on your own infrastructure, such as Mistral, DeepSeek or NVIDIA Nemotron, and with decision models. For every task we use the right model and don’t waste tokens.
Can we get COGNAiO® through Microsoft or Swisscom?
Yes. COGNAiO® is in the Azure Marketplace, managed by DTI on Microsoft Azure, and counts toward your Microsoft Azure Consumption Commitment (MACC). In Switzerland, COGNAiO® is also available as sovereign SaaS, fully managed by Swisscom and also directly from Swisscom.
Getting started
How is COGNAiO® different from IDP or RPA?
Classic intelligent document processing (IDP) stops once the data is extracted, and robotic process automation (RPA) only repeats fixed steps. COGNAiO® does the extraction too, better with AI, and then keeps going: agents understand the case, check it, apply your rules and prepare the decision, or complete the task in your systems.
Do we have to replace our existing systems?
No. COGNAiO® works behind the scenes with your existing systems. Through standard interfaces and APIs, your applications call individual agents, or COGNAiO® orchestrates several agents into one process. Results flow straight into your CRM, ERP, core systems and workflows.
Who builds the agents?
Your experts and AI assistants, together. Your experts bring work instructions, domain knowledge and cases they have already solved, and they define what a correct result is. AI assistants such as Claude, ChatGPT or Microsoft Copilot then create, evaluate and refine the agents through the COGNAiO® CLI and MCP. No manual prompt engineering, no hand-coded rules.
Do we need our own AI specialists?
No. You don’t need to keep up with every new development in AI, build your own infrastructure or manage every technical detail. We handle that, from the choice of models and token economics to guardrails and evaluation. Your team focuses on your business.
How quickly can we start?
From business requirement to a reliable agent, in hours. Overall, deployment is 70% faster than with traditional solutions. The best first step is a live demo, where we look at your process together.
What does COGNAiO® cost?
It depends on your volumes and on how you run COGNAiO®. Token usage and model costs are transparent, so you can balance performance and spending. Talk to us, and we’ll put together an offer for your case.
Your question isn’t here? Write to us